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I am starting a new troubleshooting section for an existing manual, and I am
seeking advice on how to format these things. I can divide most of the
information into "Message/Possible Problem/Solution," but I am open to other
ideas on how to organize this information. Can anyone share any comments or
examples of formats (tables, lists, etc.) that worked well?
Thanks!
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Tamara Peters
Technical Communicator, Unix Universe Research and Development
Lawson Software
Minneapolis, MN
