Benchmarking

Subject: Benchmarking
From: Diana Tomanek <tomanekd -at- AGCS -dot- COM>
Date: Tue, 10 Oct 1995 11:55:22 -0700

Our group has just been through a quality class, we were just wondering
what other groups used as quality measures, and do you do any
benchmarking-- if so how and what?


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