Re: Flawed software

[Tom Lange <Tom_Lange -at- CCMAIL -dot- BMC -dot- COM>]

     I have yet to see perfect documentation for an unflawed software
     product. Actually, I have yet to see an unflawed software product.

     However, (now that I have the humor out of the way) it is possible to
     write documentation that makes a badly flawed product look less
     flawed.  It is even possible (not easy, but possible) to use
     documentation to make some, most, or all of the flaws or bugs look
     like real features by writing about what the flaw does, not about what
     it does not do.

     Of course, I have not figured out how to write anything positive about
     some of them. A general protection fault brings a computer to a
     screeching halt.  Coming to a screeching halt may be a benefit if I
     were writing about tires or brakes on a car; however, in a
     computer????

     Just one Texan's opinion.

     Tom Lange
     tom_lange -at- ccmail -dot- bmc -dot- com




______________________________ Reply Separator _________________________________
Subject: Flawed software
Author:  Patty Ewy <pewy -at- ICONTROL -dot- ANZA -dot- COM> at unixlink
Date:    2/1/96 7:26 AM


Greetings!

Question:  Is it possible to have perfect documentation
for a flawed software product?

I think I know the answer, but I just *had* to ask ...