TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Damien,
It's not *you*--it's the idea that anybody teaching
tech comm would teach that the audience = idiot! Documentation doesn't,
can't, and shouldn't
replace mgmt responsibility to train, supervise, correct, and retrain its
employees and technicians, nor to provide service to its customers.
To the extent we can--which varies--we need to educate our
employers/clients about the limitations of documentation as well as its
value-added potential.
Mary
Mary Durlak Erie Documentation Inc.
East Aurora, New York (near Buffalo)
durl -at- buffnet -dot- net
