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Subject:Re[2]: Diff Betw. QA and Usability Testing From:Virginia Day <Virginia_Day -at- DATACARD -dot- COM> Date:Mon, 12 Jan 1998 12:05:38 -0600
A good description of the difference, Jane. QA testing also makes
sure the software meets the minimum quality standards the organization
has set, for example; time to install, running for x hours without
crashing the PC, time to perform specific functions (such as retrieve
data from a server in a specific environment) etc.
Our QA folks comment on usability also, especially as representatives
of experienced, sophisticated users. They see enough of the program
to find inconsistencies, differences in function/wording, etc. QA and
Tech Pubs are really allies here--we team up to get product
improvements, and QA suggests quick fixes before engineering can make
real fixes.
Hope this helps, Virginia
______________________________ Reply Separator _________________________________
Subject: Re: Diff Betw. QA and Usability Testing
Author: "Bergen; Jane" <janeb -at- ANSWERSOFT -dot- COM> at Internet
Date: 1/12/98 11:40 AM
QA Testing makes sure the program works the way the engineer intends it
to.
Usability testing makes sure the program works the way the user
wants/needs/expects it to.
Most companies do a fair job of QA testing, but smaller orgs (like mine,
unfortunately) tend to skimp on usability testing.
Jane
On Monday, January 12, 1998 11:01 AM, Gina Hertel
[SMTP:Ghertel -at- ALPHA88 -dot- COM] wrote:
> What is the difference between QA testing and Usability Testing?
> Are they two different things?
> Is one a compnent part of the other?
> Is there overlap?
> TIA!
>
> Gina Hertel
