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Since the advent of ISO 9000, there is a much closer relationship between
these two functions. Quality Standards implementation and maintanence very
much drives documentation efforts. Companies have to literally invest
megabucks to document absolutely everything before applying ISO
certification. Having a process to keep documentation current is a major
part of ISO 9000. A documentation guru's dream!
Suzette Leeming
-----Original Message-----
From: Hope Cascio [SMTP:hope -dot- d -dot- cascio -at- US -dot- ARTHURANDERSEN -dot- COM]
Sent: April 21, 1998 3:22 PM
To: TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU
Subject: TechWrite Organization Names
To my mind, "documentation" and "quality standards" are two different
animals entirely. Here, the technical writers are called Application
Developers/KT and the department is called Knowledge Transfer Development.
We have an assistant group, which concentrates on formatting, extracting,
etc. and they are called Technical Documentation Services. We're all under
the umbrella of Customer Communication Services, which includes phone
support and education. Quality Assurance is in another group, completely
separate from us.
HM$.02H,
Hope Cascio
We are a technical documentation group (13 members) for a Chicago =
Corporation. We do manuals, newsletters, online help, web writing, =
proposals, etc. We are looking to rename our organization and would like =
to hear from anyone who has a tech writing group name(s) of interest or =
know of lists of same. Currently our organization is called Documentation =
and Quality Standards (DQST pronounced DeQuest). No idea is a bad idea. =
Thanks in advance.
