TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:Re: Help for installation wizards From:"Huber, Mike" <mrhuber -at- SOFTWARE -dot- ROCKWELL -dot- COM> Date:Tue, 21 Jul 1998 16:58:26 -0400
Yes, it's insane.
Do the client's checks clear?
Do you have a sane client waiting?
---
Office:
mike -dot- huber -at- software -dot- rockwell -dot- com
Home:
nax -at- execpc -dot- com
> -----Original Message-----
> From: Eric J. Ray [SMTP:ejray -at- RAYCOMM -dot- COM]
...
> We have a client who has lately been requesting help files for, of all
> things, installation wizards. I asked a lot of questions, made a few
> suggestions on the UI, checked with their customer service personnel,
> provided reasons against it, and was eventually told that my job was to
> give
> them what they wanted.
...
> This seems insane to me. Am I deluded, or is it becoming more common to
> overdocument like this?
>
>