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Subject:Thanks and still working on my product comparison From:Juley Torkomian <Juley -dot- Torkomian -at- MCMAIL -dot- VANDERBILT -dot- EDU> Date:Thu, 21 Jan 1999 10:43:40 -0600
Thanks to Bill, Michelle and Guy who answered my question about the Bone Marrow
Transplant program I'm writing help for. I appreciate your assistance.
I'm still in the midst of my product comparison with ForeHelp, Doc-To-Help and
RoboHELP. I've been using the ForeHelp demo and like it very much. I have had
great difficulty getting any sort of response to my requests for a demo of
RoboHELP. This morning I finally spoke to a sales person at Blue Sky and was
told I'd have to purchase a full version and return it within 30 days if I
didn't like it. The sales person mentioned that if you're building a large help
system RoboHELP compiles much faster. I'd be interested in hearing opinions
about this from folks who have used both ForeHelp and RoboHELP. Another concern
I have is support. Given the fact that it took two weeks to talk to a sales
person I'm wondering how prompt their support will be.
Thanks again
Juley
