TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:Re: Readability tools? Just say no! From:Scott McClare <smcclare -at- DY4 -dot- COM> Date:Wed, 24 Mar 1999 16:26:44 -0500
> -----Original Message-----
> From: Campbell, Art [SMTP:artc -at- NORTHC -dot- COM]
> Sent: Wednesday, March 24, 1999 12:00 PM
> To: TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU
> Subject: Re: Readability tools? Just say no!
>
> Thanks for your thoughts, Geoffery, but my firm is in business to make
> money. If my doc has to score low on a Flesch scale in order to help the
> business, it will. ;-) Reading level analysis, no matter how
> theoretically flawed it may be, is a criteria for acceptance of
> documentation by large numbers of OEM companies; a number have this
> written into their quality/ISO specs. If you write to that audience,
> you meet the standards.
>
Well, there's nothing like a good bogus criterion to have some fun with.
Suppose, for example, and I'm not in the least suggesting you really do
this, that you create a beautifully readable doc at the accepted readability
level, then jumble all the words within each sentence. According to
Flesch-Kincaid, this unreadable gibberish is still as readable as it was
originally.
Now, give it to an OEM.
OEM: I can't accept this, it's garbage!
You: Are you kidding? Any fifth grader should be able to read and
understand this! You wanted us to write to this level, didn't you?
Flesch-Kincaid never lies!
To which the OEM will, quite understandably, point out that the document
makes no sense because, although sentence and word length provide basic
*guidelines* to what is readable and what isn't, readability is affected by
far more things.
By some tests, the King James Version of the Bible has a lower reading grade
level than twentieth-century translations. True, it uses shorter words and
sentences. Yet how many people can actually pick up a four-hundred-year-old
KJV and say it's much easier to read than a New International Version from
1974?
Take care,
Scott
--
Scott McClare - Technical Writer
DY 4 Systems Inc., Kanata, Ontario, Canada
(613) 599-9199 x502 smcclare -at- dy4 -dot- com
Opinions are my own