Re: The Skinny on the great disappearing FrameMaker rumor

[Todd Sieling <tsieling -at- DIRECT -dot- CA>]

Just an observation -
I don't think Frame is going anywhere fast, but I do find interesting the
apparent absolute trust in the official Adobe word as it is passed on to the
list. I agree that Frame is very popular with T'writers, but let's not
forget that Adobe is a company and their aim is to make money. If there
really were plans to discontinue the product that they were not willing to
make public, then you can't expect them to undercut any remaining sales
potential, so of course they will say that they plan to support, develop,
enhnace, etc, in the words of the Marketing rep,  "for as long as [they] can
see into the future." A statement like that can mean tomorrow or 20 years
from now. Because a company puts out a product you like is no reason to
assume some sort of inherent benevolence in the company.

Todd Sieling


> -----Original Message-----
> From: Technical Writers List; for all Technical Communication issues
> [mailto:TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU]On Behalf Of Roy Anderson
> Sent: Wednesday, May 19, 1999 5:36 PM
> To: TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU
> Subject: Re: The Skinny on the great disappearing FrameMaker rumor
>
>
> I tried to blue sky the identities of the marketing geniuses behind the
> "great disappearing FrameMaker rumor" but couldn't reach any conclusions.
> Drat!
>
> Roy
>
> Rebecca Merck wrote:
> >
> > I'd reply off-list, but I've got the absolute scoop from Adobe,
> and wanted
> > to make sure it got out as quickly as possible to everyone who cares.
> >
> > I just got off the phone with Adobe Customer Service.  Apparently the
> > concern that FrameMaker is going off the market has been
> widespread enough
> > that Customer Service has a prepared document to read to anyone
> who calls
> > with that concern.  I didn't get all of it written down, but in
> short, the
> > answer is that FrameMaker is an "important part of the Adobe
> product line,"
> > and they plan to continue to have new released "now and in the future."
> > They anticipate no changes in the coming years, and plan
> releases to ensure
> > compatibility with new and upgraded operating systems.
> >
> > This was the skinny straight from Adobe.  They assured me that
> there is no
> > reason for concern, and that we can count on the product being there.
> >
> > Joanne, I'd try a new distributor!
> >
> > -Rebecca
>
>
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>
>
>


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