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In response to Bill Hartzer's question, Curtis Matthews wrote: "Are there
other TC graduates out there who left school retaining a few famous names?
I'm curious."
How 'bout Ed Weiss? We used his book ("How to Write Usable User
Documentation") in two classes, and as I recall he was quoted often in other
classes. I keep that book handy.
Also, Joann Hackos and Ginny Redish ("User and Task Analysis", among other
works mentioned on this list) and Bill Horton (several books/articles on
graphics usage and online documentation).
Regards,
Laura A. MacLemale
Technical Communications and Training Specialist
Matthew Bender, part of LEXIS Publishing
1275 Broadway
Albany, NY 12204
Phone (518) 487-3465
Fax (518) 487-3681
Laura -dot- A -dot- MacLemale -at- bender -dot- com