RE: Help? (getting users to read)

Subject: RE: Help? (getting users to read)
From: "John Posada" <JPosada -at- isogon -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Mon, 10 May 2004 17:56:42 -0400


How do you access and read help before the application loads?

Also, if memory serves me right, wasn't this a web page? You want that
confirmation dialog to be displayed each time the viewer accesses the
link?


John Posada
Senior Technical Writer
Isogon Corporation
http://www.isogon.com
"Realizing Your Business Goals
Through Software Asset Management"

-----Original Message-----
Subject: Re: Help? (getting users to read)


There's a nasty trick, but it requires the cooperation of the software
engineers. On startup the software asks, "Have You Read The Help Pages
Yet?" Woe unto the hapless user who lies and says, "Yes," because the
--correct-- answer is found on one of the help pages. (It's something
like, "You betcha!") Other answers won't allow the software to start,
but instead make snide or soothing remarks on the virtue of RTFM.


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