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Re: How to know whether a person clicked a link in an email

Subject: Re: How to know whether a person clicked a link in an email
From: Dick Margulis <margulisd -at- comcast -dot- net>
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Sun, 17 Jul 2005 12:30:03 -0400




David Neeley wrote:

Although I generally agree with Lou's comments regarding privacy,
there are still some proper uses for knowing whether a message was
opened.


Agreed. I've worked in situations where there was a legitimate purpose to knowing whether the recipient had indeed accessed a document. Whether using a technique is ethical or not depends on the purpose for which it is applied.

Lou jumped to an unfortunate conclusion about both Caroline's intent and mine.

That said, the technique he described--embedding a 1-pixel image for retrieval--is certainly obnoxious. If you want to know whether an email has been read, just tag it for a return receipt. The recipient, if the mail client has its options set properly, will offer the recipient the ability to send or cancel the receipt, thus optionally preserving privacy.

The technique I offered was not meant to conceal anything other than to conceal a long and ugly URL behind a one-word hyperlink. Sending a plain text email with the link spelled out would work just as well.

While I understand the general disdain for html email, it, too, has legitimate uses.

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Follow-Ups:

References:
How to know whether a person clicked a link in an email: From: Caroline Tabach
Re: How to know whether a person clicked a link in an email: From: Lou Quillio
Re: How to know whether a person clicked a link in an email: From: David Neeley

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