Re: How to know whether a person clicked a link in an email

Subject: Re: How to know whether a person clicked a link in an email
From: dmbrown -at- brown-inc -dot- com
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Sun, 17 Jul 2005 15:47:57 -0700


Lou Quillio describes a binary world, in which his way is right and everyone else's is wrong. Life is seldom so simple...or maybe simplistic.

Imagine a company that has requested and received your permission to send information to you by e-mail. Assume they've gone into great detail about the kinds of e-mail they'll be sending andbutand that you didn't pay any attention to that information.

Each time they send you a mesage, they want to know how effective that message was, so they can fine-tune future messages. If that sounds nefarious, remember that you gave them permission to send those messages, and each message includes a *working* opt-out link. They don't want to send you spam--it's too easy for you to blacklist them.

(Did you know that one person on AOL marking a message as spam can prevent e-mail from that sender from being delivered to ANYONE with an AOL address? "It wasn't spam? I said you could send it? Oops! Sorry about that." Funny, except those legitimate senders may never realize their messages are being blocked.)

The company sending the message hopes to sell you something or entice you to take some action (vote for their candidate, contribute to their charity, whatever). They want to know which subject line moves you to open the message; which version of the message moves you to buy, vote, or donate; which version goes straight into the junk folder or trash; which link withing a message gets you to act.

Remember, you told them it was OK to send the messages; they just want to know which ones work. The ultimate goal, of course, is never to send you messages you don't want--to customize messages to you so that they contain information only about the things you want, the candidates you agree with, the charities you care about.

That's not spam. In fact, it's an anti-spam tactic.

--David

P.S. This subject is TOTALLY off-topic, but it's gone on a while, so I
thought I'd put my two cents in, too. I won't post on this topic
again, though, because I'd prefer not to lose the privilege. :)

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Follow-Ups:

References:
How to know whether a person clicked a link in an email: From: Caroline Tabach
Re: How to know whether a person clicked a link in an email: From: Lou Quillio
Re: How to know whether a person clicked a link in an email: From: David Neeley
Re: How to know whether a person clicked a link in an email: From: Dick Margulis
Re: How to know whether a person clicked a link in an email: From: Lou Quillio

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