Re: Locating buried documents
Can any of you kind folks tell me how you have resolved the problem of
users being unable to locate documents? Our online system is huge and
the options are endless, but it seems no one can find what they're
looking for - pardon my grammar. My Six Sigma/Green Belt project is to
resolve this issue. My only thoughts are to design a class for users
but I'd rather keep it simple, perhaps just a one page work instruction
showing bulleted steps. (Now where is that list buried?)
Hard to answer without a little more information about
your storage system. Off the top of my head, I'd suggest
a portal page online that provides links to documents.
Links could be organized by category, product, or task,
depending on how granular your documents are.
-- Janice
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
WebWorks ePublisher Pro for Word features support for every major Help
format plus PDF, HTML and more. Flexible, precise, and efficient content delivery. Try it today!. http://www.webworks.com/techwr-l
Doc-To-Help includes a one-click RoboHelp project converter. It's that easy. Watch the demo at http://www.DocToHelp.com/TechwrlList
---
You are currently subscribed to TECHWR-L as archive -at- infoinfocus -dot- com -dot-
To unsubscribe send a blank email to techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit http://lists.techwr-l.com/mailman/options/techwr-l/archive%40infoinfocus.com
To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com
Send administrative questions to lisa -at- techwr-l -dot- com -dot- Visit
http://www.techwr-l.com/techwhirl/ for more resources and info.
References:
Locating buried documents: From: Parrott, Kathleen E.
Previous by Author:
Re: Multiple Index Entries: Your Input, Please...
Next by Author:
Re: Localization Question
Previous by Thread:
Re: Locating buried documents
Next by Thread:
Re: Locating buried documents
Search our Technical Writing Archives & Magazine
Visit TechWhirl's Other Sites
Sponsored Ads