RE: Compare and Contrast Doc Group Performance -- What's aWorld-ClassDoc Group Look Like?

["McLauchlan, Kevin" <Kevin -dot- McLauchlan -at- safenet-inc -dot- com>]

The original poster mentioned the comparison to code and bugs
found/fixed via QA.  What about document QA?  
In our hardware/software company, the QA department checks the documents
along with the rest of the product.  Anything that they don't like
becomes an issue/ticket in the same system used to track bugs.

Kevin
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