RE: Screen captures (was RE: TECHWR-L Digest, Vol 35, Issue 14)

["Michael West" <mbwest -at- bigpond -dot- com>]

And not just "Have you read the manual?" but "Look, here it is on page 102.
If this doesn't answer your questions, give me a call." Or "Did you click
the Help icon and do a search? Here, I'll show you how."

-- 
Mike West
Melbourne, Australia


> -----Original Message-----
> From: Jon Leer [mailto:jleer -at- leertech -dot- net]
> You got to be kidding? Companies doing research on effectiveness of
> documentation? (Sorry for the sarcasm.)
> 

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