RE: Know Anything about Madcap Flare?

["Daniel Ng" <kjng -at- gprotechnologies -dot- com>]

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Get in touch with sales -at- madcapsoftware -dot- com or drop mail to 

The team at madcapsoftware.com (mhamilton -at- madcapsoftware -dot- com) they'll be
sure to sort you out with a pretty quick response or a list of what you
need. All the best.


 

-----Original Message-----
From: beelia [mailto:beelia -at- gmail -dot- com] 
Sent: Monday, September 29, 2008 8:38 AM
To: Chris Vickery
Cc: Norman, Mary; techwr-l -at- lists -dot- techwr-l -dot- com
Subject: Re: Know Anything about Madcap Flare?

XML is the primary requirement, which is extended by tools like Trados,
which my company uses.

I asked the question about translation houses because I have finally
convinced my managers that they need Lingo to support my Flare help system,
but now I have to convince staff in the localization unit, who are used to
DITA OT (which uses documents as input and has produced only very
rudimentary help). It would help to have a list of translation houses that
support Lingo because then I could tell them they could outsource the task
if they don't want to learn Lingo.

I read the entire manual this weekend, though, and it seems to me that
anyone who is used to translation memory software wouldn't have a problem
with it. Plus it has an API that supports third-party applications, like
across.net, which I'm pretty sure our localization unit uses.

I have a feeling it will work out OK, but it's a very time-consuming
process.

Bee
On Fri, Sep 26, 2008 at 9:33 AM, Chris Vickery
<cvickery -at- arenasolutions -dot- com>wrote:

> Hmm. I guess I was basing my assumption on the translation houses I've 
> dealt with, who've all been delighted we author in XML. Apologies for 
> any confusion.
>
> c
>
> -----Original Message-----
> From: Lech Rzedzicki [mailto:xchaotic -at- gmail -dot- com]
> Sent: Friday, September 26, 2008 5:48 AM
> To: techwr-l -at- lists -dot- techwr-l -dot- com
> Cc: beelia -at- pacbell -dot- net; Norman, Mary; Chris Vickery
> Subject: Re: Know Anything about Madcap Flare?
>
>  On Thu, Sep 25, 2008 at 6:05 PM, Chris Vickery 
> <cvickery -at- arenasolutions -dot- com> wrote:
> > Flare uses XML, so shouldn't any translation house be able to use it?
>
> While in this case, you might not be far from truth, this is a very 
> wrong assumption.
> XML is merely a markup language in which you can express a variety of 
> data models: DITA, Docbook, XHTML just to name a few popular in 
> authoring.
> Any given tool supports a flavor of XML such as DITA, if it supports 
> generic XML, the support itself is equally generic, in case of MadCap 
> Products, there's even a dedicated app to support the needs of 
> translation and localization, called Lingo[1]
>
> But that doesn't mean than any translation house supports any tools 
> you throw at them, most translators are outsourced, overworked and 
> underpaid and M$ Word is usually the top of their tool proficiency.
>
>
> [1] http://www.madcapsoftware.com/products/lingo/
>
>


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