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Re: Accessing documentation when all the tools are from a single vendor
Subject:Re: Accessing documentation when all the tools are from a single vendor From:Leslie Turriff <jlturriff -at- centurytel -dot- net> To:techwr-l -at- lists -dot- techwr-l -dot- com Date:Sun, 3 Jan 2010 15:23:45 -0600
On Sunday 03 January 2010 05:49:37 David Farbey wrote:
> I have a personal suspicion about why so many corporate networks
> based on Microsoft technology behave so poorly from the average
> user's point-of-view. I think it's because many corporate IT
> departments don't really understand two things: they don't understand
> how people in their organisation actually use IT in their work (and
> this is especially true when it comes to understanding "power users"
> like tech writers whose work is not easy to classify), and they don't
> understand just how powerful Microsoft Active Directory (AD) actually
> is. You can use AD to restrict access to resources to specific groups
> of users, but if you don't understand which users legitimately need
> to access what, you are preventing rather than enabling the use of
> information resources, and everyone suffers.
>
> David
That is a generic problem that is not specific to any one platform;
I've seen it in the *nix world, and occasionally in the mainframe world
as well. IMO the root cause is insufficient planning, and has nothing
to do with the platform.
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