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Subject:RE: Best New Thing in User Documentation? From:"Cardimon, Craig" <ccardimon -at- M-S-G -dot- com> To:'Bill Swallow' <techcommdood -at- gmail -dot- com>, 'Gene Kim-Eng' <techwr -at- genek -dot- com> Date:Tue, 14 Jun 2011 14:00:53 +0000
"I have a phone that actually plugs into my house" -- me too. Guess that makes me old, or maybe old-fashioned.
Craig
-----Original Message-----
From: techwr-l-bounces+ccardimon=m-s-g -dot- com -at- lists -dot- techwr-l -dot- com [mailto:techwr-l-bounces+ccardimon=m-s-g -dot- com -at- lists -dot- techwr-l -dot- com] On Behalf Of Bill Swallow
Sent: Tuesday, June 14, 2011 10:00 AM
To: Gene Kim-Eng
Cc: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: Re: Best New Thing in User Documentation?
> The "social media" our customers use to reach us is the telephone. A
> marvelous innovation that many young people today seem not to be aware of is
> that you can actually use it to talk to people.
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