Re: Uninstall Instructions for Consumer-level Readers

[Tony Chung <tonyc -at- tonychung -dot- ca>]

And we all know how "automatically" always, ALWAYS works!

-Tony



On 2011-06-24, at 8:25 AM, Gene Kim-Eng <techwr -at- genek -dot- com> wrote:

> The custom docs will inevitably end up being used primarily by tech
> support.  At the consumer level, automation is everything.  No matter how
> detailed or how customized you make manual uninstall instructions, expect a
> flood of tech support calls when you tell people something should be removed
> without providing a link that says, "click here to do it automatically."
>
> Gene Kim-Eng
>
>
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