Re: Uninstall Instructions for Consumer-level Readers

[Gene Kim-Eng <techwr -at- genek -dot- com>]

Does development time for an uninstaller applet cost your company more than
handling a couple of thousand tech support calls?

Gene Kim-Eng


On Fri, Jun 24, 2011 at 9:13 AM, John Posada <jposada99 -at- gmail -dot- com> wrote:

> Exactly...
>
> Its a plugin that installs in Outlook. Since we don't support the app
> any longer, we're recommending that the customer remove pluggin to the
> app. Nothing breaks if they don't, it's just a useless pluggin.
>
> Now, convince development to dedicate resources to THAT!
>
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