Re: documentation going away
I have a scary prediction that may even be in place now. I think that companies will hire technical writers to document the content in forums. Hiring managers may probably say, "All of the support documentation is in the forums, you just need to clean it up."
Yes, this model already exists. It's called Wikipedia. The upside is a tremendous, quasi-useful resource, which turns the 4+ billion documents available on the Internet into half-baked reference material. The downside is that it requires tens of thousands of editors to accomplish such a task, and it's only as accurate as the original sources the information is extracted from.
The buzzword for this is "content curation" ...
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Re: documentation going away: From: Phil Snow Leopard
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Re: documentation going away: From: Connie Giordano
RE: documentation going away: From: McLauchlan, Kevin
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RE: documentation going away: From: Porrello, Leonard
Re: documentation going away: From: Suzanne Chiles
Re: documentation going away: From: Gene Kim-Eng
RE: documentation going away: From: McLauchlan, Kevin
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