TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
It is easy enough to say "It is best to use IE because..." or "We recommend using IE because..."
Throw in some explanation to help quench any curiosity.
It will also help you remember why, too.
From: Gene Kim-Eng [mailto:techwr -at- genek -dot- com]
Sent: vendredi 3 février 2012 14:23
To: Cardimon, Craig
Cc: Porrello, Leonard; Dan Goldstein; techwr-l -at- lists -dot- techwr-l -dot- com
Subject: Re: WRONG!..... -ish?
IMO, "we recommend" without an explanation of why is a customer support cal waiting to happen.
On Fri, Feb 3, 2012 at 7:55 AM, Cardimon, Craig <ccardimon -at- m-s-g -dot- com<mailto:ccardimon -at- m-s-g -dot- com>> wrote:
Actually, I switched from "It is best to..." to "We recommend..."
Information contained in this e-mail transmission is privileged and confidential. If you are not the intended recipient of this email, do not read, distribute or reproduce this transmission (including any attachments). If you have received this e-mail in error, please immediately notify the sender by telephone or email reply.
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-
To unsubscribe send a blank email to
techwr-l-leave -at- lists -dot- techwr-l -dot- com
