TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Re: Speaking of Flash vs HTML5...( was RE: RE: Most innovative user doc output
Subject:Re: Speaking of Flash vs HTML5...( was RE: RE: Most innovative user doc output From:jimmy -at- breck-mckye -dot- com To:<techwr-l -at- lists -dot- techwr-l -dot- com> Date:Thu, 21 Jun 2012 01:06:25 +0100
If we do that, though, the users won't bow to tech pressures to
access our documentation. They just won't read it.
Besides, is there
really any sort of help that can't be delivered except through Flash?
Granted, there's video, but shouldn't that be transcribed for
poor-connection users anyway?
On 2012-06-21 00:26, Gene Kim-Eng wrote:
> What it is about is bottom line. Business likes to make one
investment, not to have to make multiple investments over and over
again. The answer to the issue of IOS not being able to read Flash is
simple in an enterprise setting with captive users: tell the users the
company isn't going to buy any IOS devices,isn't going to support them
and anyone who buys their own won't be able to access the enterprise
through it and will need to carry the company-approved device as well.
>
> Gene Kim-Eng
>
> On Wed, Jun 20, 2012 at 3:16 PM,
<jimmy -at- breck-mckye -dot- com [1]> wrote:
>
>> I think the real issue is
businesses and stakeholders taking a print media outlook to an internet
that resists pixel-perfect control. Print-thinking folk come to the web
hoping to exert complete control over user experience, and when they
discover the limits of their power, they typically resort to the likes
of third-party tech and hacky CSS workarounds to try and impose their
vision. But it's a fool's errand. The only sane way to work on the
internet is to think in terms of progressive enhancement, starting with
textual copy and working upwards.
Links:
------
[1] mailto:jimmy -at- breck-mckye -dot- com
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Create and publish documentation through multiple channels with Doc-To-Help. Choose your authoring formats and get any output you may need.
Try Doc-To-Help, now with MS SharePoint integration, free for 30-days.