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Subject:Re: Advice? From:"Bonni J. Graham" <bgraham -at- ELECTRICITI -dot- COM> Date:Fri, 27 May 1994 02:01:09 PST
Mike Pope notes:
" (although one quickly learns one's way around, so you really have to be a
novice)."
This is why I take notes when I first look at a product. I wrtie down what
my questions were, what I couldn't find in the menus where I expected it,
all that stuff. Then I have a "new user" reference for ever'n'ever. I
have whole notebooks of this stuff for each product I document, because I'm
a new user for each new feature. I do this even for established products,
since I also do software training.
This idea has really worked well for me, since you're right, you can't
always remember what it's like to be a newbie.
Bonni
Bonni Graham
Manual Labour
Director, Region 8 Conference
bgraham -at- electriciti -dot- com
