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Subject:Re: Explaining what we do From:Fionnuala Broughan <FB -at- POINTDUBLIN -dot- CCMAIL -dot- COMPUSERVE -dot- COM> Date:Tue, 30 May 1995 02:59:36 EDT
Rose Norman was looking for "proof" that what we do is valuable.
Rose, a good place for your friend to start looking would be Volume
42, Number 1 of the STC Technical Communication journal (February
1995). It contains a special section (with seven or eight papers) on
measuring the value added by tech communicators.
