TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
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Lately, questions regarding font styles, caps vrs lowercase, ragged paragraph edges, etc. have come up on the list. If some of you are interested in reading more about these issues you may want to find a copy of R. John Brockman's book: Writing Better Computer User Documentation, From Paper to Hypertext. He discusses all of these issues and much more. He also references his sources.
Susan Schionning
Symvionics, Inc.
sschionning -at- symvionics -dot- com
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