TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:FW: Problem with Screencam From:"MacLemale, Laura A." <Laura -dot- A -dot- MacLemale -at- BENDER -dot- COM> Date:Mon, 28 Jun 1999 10:51:11 -0400
> -----Original Message-----
> From: MacLemale, Laura A.
> Sent: Monday, June 28, 1999 10:19 AM
> To: 'Techwri-L -at- listserv -dot- okstate -dot- edu'
> Cc: Hilburgh, Dana A.; Kelly, Ellen S.
> Subject: Problem with Screencam
>
> Hello,
>
> I wrote to the List last week with my question about altered graphics in
> Screencam with Windows 3.1. There were five responses altogether.
>
> For those who may be interested, it turned out to be a "palette" problem.
> Screencam documentation states that palette changes may occur when
> recordings are not made in 16 bit. However, since we have many windows
> 3.1 customers, we use 256 color so that our 3.1 customers may view the
> screencams in the appropriate settings. At my manager's suggestion, we
> changed the graphic to 5-color and 3-color bitmap, but this didn't solve
> the problem. In the interest of time, we went with a previously used
> bitmap in a shade of gray. While not as pleasing to the eye, the gray
> bitmap eliminated the color shifts in Screencam.
>
> Thank you,
>
> Laura MacLemale
