Re: Another question I've had for years... and Re: Enchanted Development Organizations Was: Re: Expectations too high?

[Bruce Byfield <bbyfield -at- axionet -dot- com>]

> > I suspect that this is the bottom line.  What I've never been
> > able to figure out is why customers tolerate defects in SW
> > that would have them screaming for blood in any other
> > product they paid the same money for.

That reminds me of a comparision made by Bob Young, the founder of Red Hat.
People wouldn't buy a car whose hood was welded down, he said, but they'll buy
proprietary software.

Of course, some people might. Last spring, a car manufacturer - Volvo, I think -
actually displayed a prototype that included no hood. The claim was that the
feature was one that women wanted in a car. However, since the feature has yet
to be incorporated into any vehicle, and that's another story.

-- 
Bruce Byfield 

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